Shipping policy

Shipping Policy

Updated: Jun 2026

At Civain Wear, we are committed to delivering your order safely and efficiently, no matter where you are in the world. Below you'll find everything you need to know about our shipping process.

1. Worldwide Shipping

We proudly ship to customers worldwide.

• Standard Shipping: Free on all orders (£0).
• Shipping availability may vary depending on local carrier coverage.

2. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

3. Estimated Delivery Times

Once dispatched, estimated delivery is:

• United Kingdom: 5–10 Business Days
• Europe: 5–10 Business Days
• United States & Canada: 5–10 Business Days
• Australia & New Zealand: 6–12 Business Days
• Rest of the World: 6–15 Business Days

Delivery estimates are provided as guidelines and may vary depending on customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

4. Order Tracking

As soon as your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.

Please note that tracking information may take up to 48 hours to become available after shipment.

5. Customs & Import Duties

Depending on your country's regulations, customs duties, import taxes, or additional fees may apply. These charges are determined by local authorities and are the responsibility of the customer whenever applicable.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Civain Wear cannot be held responsible for delays or delivery failures caused by incorrect or incomplete addresses.

7. Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery timeframe, please contact our support team. We'll work directly with the shipping carrier to help resolve the issue as quickly as possible.