Shipping policy

Shipping policy

Costs 

Civain offers two worldwide shipping options to suit your needs. Our Standard Shipping is completely free for all countries, with a cost of £0. For those who prefer faster delivery, we also provide an Express Shipping option for £5.99, where your order is processed and dispatched on the same day and shipped through a faster, premium carrier to ensure quicker arrival.


Estimated Shipping Times 

After you complete your purchase, please allow 1-3 business days for processing, regardless of shipping method chosen. Following this processing period, your order will be shipped. Generally, it will take your item 5-10 business days to arrive, depending on the country being shipped to and shipping method chosen.

For any questions regarding this policy and/or your purchase, please contact us at support@civain.com

To track your item, find the shipping confirmation email we sent you and click the link to view the shipping progress.  Please note that in some cases, shipping updates will not be displayed immediately, however your package is still in transit.